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Fouta App Privacy Policy

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Effective Date: June 21, 2026

Fouta App LLC ("Fouta App," "we," "us," or "our") operates a social commerce and marketplace platform focused on African apparel, culture, community, and related services. This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Fouta App mobile application, website, marketplace, social features, messaging features, seller tools, admin-supported launch workflows, and related services (collectively, the "Services").

Fouta App is in an early-stage MVP phase. Features may be added, removed, paused, limited, or changed as we test and improve the Services. This policy should be read together with our Terms and Conditions / Terms of Service and any seller, buyer, community, or safety policies we publish.

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1. Information We Collect

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We collect information depending on how you use the Services.

Account and profile information

  • Name, username, email address, phone number, password or authentication information, and login information.

  • Profile photo, bio, interests, role selection, location or store location you provide, and other profile details.

  • Seller, business, shop, creator, driver, admin, buyer, or general user role information where those roles are available or used.

User content and social activity

  • Posts, stories, photos, videos, comments, likes, reactions, follows, shares, product reviews, ratings, and profile or shop content.

  • Messages and group conversation information, including message text, media, participants, timestamps, delivery/read status, reports, blocks, and moderation context where supported.

  • Content or activity you submit when reporting users, posts, listings, messages, groups, or other activity.

Marketplace and seller information

  • Product listings, product photos, descriptions, sizes, quantities, prices, seller details, shop information, store location, availability, order intent, cart activity, purchase history, seller order records, and buyer/seller communications.

  • Manual launch or onboarding records, including seller or business information provided to Fouta App during conversations, store visits, email intake, or onboarding support.

  • Information needed to confirm a product, coordinate a buyer/seller handoff, support a dispute, prevent fraud, or review seller trust.

Device, usage, and technical information

  • Device type, operating system, app version, IP address, device identifiers where permitted, advertising identifiers where permitted, app events, log data, crash or diagnostic information, notification tokens, and feature usage.

  • App open, install, activation, registration, profile completion, social activity, marketplace browsing, listing, cart, order-intent, and similar analytics events where enabled.

  • Securely stored app tokens and local app state needed to keep you logged in and operate the Services.

Photos, camera, media, location, and notifications

  • If you allow access, we may access your camera or photo library so you can create stories, posts, product listings, profile photos, or other media features.

  • If you provide or allow location information, we may use it to support store, marketplace, pickup, delivery, nearby marketplace activity, or location-based features where available.

  • If you allow notifications, we may use notification tokens and notification data to send app, message, marketplace, safety, and account updates.

Payment, delivery, and financial information

Fouta App does not currently hold itself out as a bank, money transmitter, payment processor, escrow provider, or financial institution. If payment, delivery, refund, tax, payout, subscription, advertising, or paid features are added or supported through third-party providers or manual workflows, we may collect or receive information needed to operate those features, resolve disputes, comply with law, prevent fraud, and keep records.

2. How We Use Information

We use information to:

  • Create, verify, secure, and manage accounts.

  • Operate profiles, posts, stories, messaging, social features, seller tools, marketplace discovery, product listings, carts, order-intent, and support workflows.

  • Support launch setup accounts, seller onboarding, manual marketplace operations, and buyer/seller handoffs.

  • Provide customer support, respond to requests, and communicate account, product, marketplace, safety, legal, and service updates.

  • Review reports, blocks, abusive behavior, fraud, spam, unsafe content, seller issues, disputes, and policy violations.

  • Improve app performance, reliability, safety, analytics, product-market fit learning, and user experience.

  • Measure installs, app activity, campaign performance, and app events through analytics and advertising measurement tools where permitted.

  • Maintain records, enforce our Terms, protect users and the marketplace, comply with law, and defend legal rights.

3. Analytics, Advertising Measurement, and Tracking Choices

The Services may use analytics, advertising measurement, notification, crash, hosting, cloud, and software development kit providers. Current or planned service providers may include Meta/Facebook App Events, Firebase, Firebase Cloud Messaging, Apple, Google, hosting and storage providers, and other service providers that help us operate, measure, secure, or improve the Services.

Current or planned app-event measurement may include automatically logged Meta/Facebook App Events and custom product-market-fit events such as app launch or activation, signup submitted, login success, product view, listing creation, cart activity, and order-intent started. These events are used for measurement, product improvement, campaign analysis, and safety or operations context. An event does not necessarily mean a completed purchase, verified seller, completed order, or guaranteed marketplace transaction.

On iOS, where Apple App Tracking Transparency applies, Fouta App requests tracking permission before enabling advertiser tracking where required. You can change tracking permission in your device settings. On Android, advertising identifiers or app set identifiers may be handled as permitted by Google Play policies and device settings. We use these tools to understand app activity, measure campaigns, improve the product, and protect the Services. We do not sell your personal information for money.

Some analytics or advertising measurement may involve sharing app event, device, usage, or identifier information with service providers. Fouta App is responsible for keeping App Store privacy details, Google Play Data Safety disclosures, and this Privacy Policy consistent with actual app behavior.

4. How We Share Information

We may share information in the following circumstances:

  • With other users: Your profile, posts, stories, listings, comments, reviews, messages, seller/shop information, and other user content may be visible to other users depending on the feature and your settings.

  • With buyers, sellers, stores, or delivery participants: We may share information needed to ask questions, coordinate order intent, confirm availability, support fulfillment, handle disputes, or protect marketplace trust.

  • With service providers: We may share information with hosting, cloud, storage, analytics, advertising measurement, notification, security, customer support, payment, delivery, or other service providers who help us operate the Services.

  • For safety and moderation: We may review and share information internally or with service providers to investigate reports, blocks, abuse, fraud, spam, unsafe content, policy violations, disputes, seller trust issues, or security incidents.

  • For legal reasons: We may disclose information to comply with law, legal process, government requests, App Store or Play Store requirements, or to protect rights, safety, property, users, sellers, Fouta App, or the public.

  • Business transfers: If Fouta App is involved in a merger, financing, acquisition, reorganization, sale of assets, or similar transaction, information may be disclosed or transferred as part of that transaction, subject to appropriate protections.

5. User-Generated Content and Public Visibility

Content you post, list, send, or share through the Services may be visible to other users or to the public depending on the feature. Marketplace listings, seller profiles, shop information, reviews, social posts, stories, comments, and profile information may be visible to others. Messages may be visible to conversation participants and may be reviewed by Fouta App when needed for safety, support, dispute resolution, policy enforcement, or legal reasons.

Please do not post private information, confidential information, sensitive personal information, or content you do not have permission to share.

6. Permissions and User Choices

You can control some information collection through device settings and app choices:

  • Camera and photo permissions can be changed in your device settings.

  • Location permission can be changed in your device settings.

  • Push notification permission can be changed in your device settings.

  • Tracking and advertising identifier settings can be changed through iOS, Android, or applicable platform settings.

  • You may request access, correction, deletion, or deactivation of certain account information by using available app tools or contacting us.

When push notifications are enabled or requested, Fouta App may receive APNs or FCM notification tokens and sync notification tokens to backend account or profile systems so messages, badge counts, marketplace updates, safety notices, and account notifications can be delivered.

Some features may not work if you decline or disable a permission.

7. Account Deletion and Retention

You may request account deletion through available in-app tools or by contacting us at admin@fouta-app.com. When we delete an account based on a valid request, we will delete or de-identify personal information associated with the account unless we need to retain information for legal, safety, fraud prevention, security, tax, accounting, dispute resolution, backup, business record, App Store/Play Store compliance, or legitimate operational reasons.

Some content may remain visible or retained if it has been shared with others, copied by others, included in a transaction, retained in backups, needed for moderation or dispute records, or required by law. We may retain report, block, abuse, seller trust, order, transaction, and security records for a reasonable period to protect users and the marketplace.

8. Data Security

We use reasonable technical, organizational, and administrative measures designed to protect information. These may include secure transmission, authentication, secure token storage, access controls, logging, and service provider safeguards. No system is completely secure, and we cannot guarantee that information will never be accessed, disclosed, altered, or destroyed.

9. Children

The Services are not directed to children under 13. You must be at least 13 years old to use the Services. If you are under the age of majority where you live, you may use the Services only with permission and supervision from a parent or legal guardian. If we learn that we have collected personal information from a child under 13 without legally required consent, we may delete the account and related information.

10. International Users

Fouta App LLC is based in the United States. If you use the Services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where we or our service providers operate. Those countries may have data protection laws that differ from the laws where you live.

11. Third-Party Links and Services

The Services may link to or integrate with third-party websites, app stores, service providers, analytics tools, social platforms, payment providers, delivery providers, hosting providers, or other third-party services. Their privacy practices are governed by their own policies, not this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may notify you through the Services, by email, through app store listing updates, or by other reasonable means. The updated policy will be effective when posted or when otherwise stated.

13. Contact Us

Questions, privacy requests, safety reports, legal notices, and support requests may be sent to:

Fouta App LLC
Email: admin@fouta-app.com
Website: https://www.fouta-app.com/

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